Our Store Policies

Domestic Shipping
 
As always, you get $7 flat shipping on all orders up to $99.99! (You liked it. We listened. We kept it!) Plus, once your order is at $100, your shipping is FREE!
 
  •  What is the Processing Time?
  • Standard Shipping1-5 Business Days
  • What is the Shipping Time?
  • 4-10 Business Days
  • How Much Will It Cost?
  • $7 -- Orders up to $99
  • FREE -- Orders over $100
 
Be aware that in some cases, such as an oversized item, we may require an additional shipping cost, and if so, we will contact you.
 Orders over $300 must ship in a box. 
 
 
 
International Shipping
 
Canada
Under $20 can be shipped for $8.
Under $50 can be shipped for $16.
Up to $100 is $25.
Between $100 and $200 is $47.
Between $200 and $250 is $50
250+ Will Require a Quote

Orders are shipped International Mail and typically take 2-4 weeks. However, it can take longer, especially during peak times (see notes about customs below). Most items provide tracking or delivery confirmation.
- In some cases, such as an oversized item, we may require an additional shipping cost, and if so, we will contact you. 

 
 
We like to keep international shipping simple at Precuts Quilt Shop & Craft. You can choose from three flat rates, depending on your order size:
  • Orders up to $100—Ship for $25 flat
  • Orders from $100-$199.99—Ship for $50 flat
  • Orders $200 or more—Will be Quoted at BEST VALUE
 
Orders are shipped International Mail and typically take 2-4 weeks. However, it can take longer, especially during peak times (see notes about customs below). Most items provide tracking or delivery confirmation. 
- In some cases, such as an oversized item, we may require an additional shipping cost and if so we will contact you.
 Orders over $300 must ship in a box. 
 
* International Shipping for Subscription boxes: The price reflected of the subscription doesn't include international shipping, so we will contact you before sending the subscription box out, regarding shipping fee and the box won't be shipped until the shipping fee has been paid in full, and in most cases our boxes weight 2-3 pounds and international shipping cost will be $25+
For international only: if you subscribe to any subscription box you and you'll like to place an order on our shop, you would be able to combine your box shipping with an order, so this way is convenient and cheaper for you. *Please contact us at least five (5) days before your box gets shipped.
 
Pre-Order Items: Will apply to our $7.00 Flat Fee Shipping or Free if the preorder item is over $100 if your order requires additional shipping fee well send you an invoice once your items are ready to ship.
 
Fair warning.  Larger orders shipped this method often get more scrutiny from some countries, and customs fees are more likely. Again, see notes about the customs below. 
We recommend choosing this option for the assurance it provides, especially for time-sensitive, important, or larger orders.
 
Customs:
 
Any customs, duties, or taxes are the responsibility of the customer. We cannot control whether a package gets delayed and charged duties and taxes by the customs office in any international country.
All prices are in US dollars. We are not responsible for any exchange rate differences.
 
 
Sales Tax:
 
A sales tax of 10.00% is included for Washington State residents only.
Sales Taxes will be applied to all orders shipped in the state of Washington, including Subscription boxes. *subscription boxes Doesn't include sale taxes, we'll contact you and send you an invoice with your local sale taxes fee, and subscription won't be shipped until your tax fees have been paid. 
 
Payment Methods:
 
We accept VISA, Mastercard, Discover, American Express, and Paypal. Square powers our point of sale and checkout.  We do not accept checks. We reserve the right to refuse any order. We also reserve the right to perform additional security checks on payment methods in some cases.
Orders can be placed online, by phone at 1(253)341-8149.
 
Monthly Box Cancelation Process
 
Any Monthly Subscription box or club fees are non-refundable or exchangeable, and any items on those subscriptions are not returnable or refundable. Due to copyright laws, all fabric patterns and books may not be returned. Manufacture subscription programs can't be cancelable or refundable and will be stated in the description of the subscription or program.
 
PreCuts Quilt Box or store subscriptions:  You can cancel your subscription at any time, however, all cancelations request will need to be summited  5 business days before the subscription renovation be aware that our shop doesn't work on the weekends. If you request the cancelation during 72 business hours prior your subscription renovation we will cancel your subscription after the renovation, we'll not allow changes or cancelation on recurrent payments during 72 business hours prior the subscription renovation, once you receive the cancelation confirmation of your subscription sometimes can take up to 48 hours for the cancelation to be completed.
All subscription boxes will be ship on the 25th of each month or near the 25th of the month depending on the day.
Subscription placed or stablished on dates February 28th or months with 31 days will be processed on the 1st of the following month, due to no all months contains 31 days.
 
 
 
Returns:
 
The buyer must contact PreCut Quilt Shop & Craft within five (5) days of receipt of the product. The product must be in resalable condition and in its original, unopened packaging. The buyer (customer) is responsible for all costs for returning the product unless the products received were damaged or the wrong product itself.
 
The buyer must request an RMA number from us prior to returning any products. To request an RMA number, please contact us by clicking here. No returns will be accepted without the RMA number. PreCut Quilt Shop & Craft must receive the returned product(s) within fourteen (14) days of the buyer receiving the RMA number.
Notice: Any return items must be in resalable condition and in their original, unopened packaging. Should you have received a damaged or the wrong product, please contact us immediately by clicking here.
 
 
 
Refunds:
 
Refunds will be issued once the products are returned to us. A refund for the shipping of products will not be given. However, refunds on shipping costs for refused or abandoned packages will be at our discretion. All turned items must be in their original condition and packaging and must be free from any smoke or other odors. Returns that have a smoke or other odors on them will not be refundable.
 
Any Monthly Subscription box or club fees are non-refundable or exchangeable, and any items on those subscriptions are not returnable or refundable. Due to copyright laws, all fabric patterns and books may not be returned. Manufacture subscription programs can't be cancelable or refundable and will be stated in the description of the subscription or program.
 
 
Damaged Goods
 
Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service, and you’ll get a return label to send it back. An identical (when available) replacement item will be sent to the buyer at no additional cost. Sometimes, especially with fabric, an item may no longer be available, in which case we will do our best to replace it with a similar item.
 
Promo Codes, Coupons, and Special Offers:
 
Promo codes can not be combined with other offers, discounts, and promotions. Generally, only one promo code may be used per order. Some exclusions may apply. Each promo code and a special offer is valid for a limited time only and expires on the date specified in the offer. Promo codes are subject to product availability. PreCutsquiltshop.com reserves the right to deny fraudulent use of a promotional code.
 
 
Contacting Customer Services 
 
You can contact us at dyuvixa@precutsquiltshop.com or leave us a message or request in our chat well get back to you within 48 to 72 hours.
All emails or requests will be responded in the order that was received.
 
 
 
*All terms condiction of this policy can be canceled or change whiout prior notice.

 

PreCuts Quilt Shop & Craft 5309 328th Street Ct E Eatonville, WA 98328

© 2018 For PreCuts Quilt Shop & Craft.